Lane Bryant Newton, MassachusettsComplaints and Reviews

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2.8 Based on 26 reviews
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  • Customers like
    • Comfortability of the panties 1
    • Helpful staff in store 1
  • Customers don't like
    • Sales clerk sloppy unexperience 2
    • Using reg size models 1
    • Website moves slow 1
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I was ripped off by Lane Bryant. I placed an order online and returned a few of the items that did not fit.... within a week of purchase. They were full priced items marked 30 percent off the day of the order. 5 days from purchase (much less than the 45 days they lied and claim they give you) I went to the Lane Bryant store to return them, and they said I could not get a refund because the items were ordered online. I even paid for the... Read more

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Buyer beware... If you return items ordered on the internet (including full price items) they will not refund your money back. They will only reimburse you with store credit. The Lane Bryant corporation are crooks.

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