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Lane Bryant

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4 complaints

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 Lane Bryant is one of the most well-known brands offering plus-sized clothes for women. Lane Bryant’s assortment includes tops, pants, jeans, swimming suits, skirts and dresses, accessories, shoes, lingerie and sleepwear and many more. The company provides a great assortment of fashionable and luxurious clothes for any taste. All items can be shipped to any of the company’s stores (free shipping) or right to customer’s door (shipping costs $7). All products can be bought whether in any local store or online. Lane Bryant offers gift cards that can be become a great present for any occasion. Lane Bryant gives an opportunity to look fashionable without spending much money. Please try to contact Lane Bryant Customer Service directly prior to posting any complaints on this site.

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Lane Bryant Complaints & Reviews
Lane Bryant Reviews

Doit26		 Lane Bryant - Bait and switch
4.5 PO Box 31602 Salt Lake City UT 84130 00-1-954-970-2205 http://www.lanebryant.com/custserv/custserv.jsp?areaName=ContactUs&leftNavArea=custServLeftNav

I made a purchase from Lane Bryant last week and the website stated a bra/panty set. I clicked on the link and was taken to a page that stated the set "includes" both the panty and...

#318555
May 15, 2012
 7

Sna121386		 Lane Bryant - Not willing to help
4.5 PO Box 31602 Salt Lake City UT 84130 00-1-954-970-2205 http://www.lanebryant.com/custserv/custserv.jsp?areaName=ContactUs&leftNavArea=custServLeftNav

I saw some pants on lanebryant.com that I wanted but they didn't have my size. I called a few stores in my area to see if they possibly had the pants in my size. Each store I calle...

#271640
Oct 30, 2011
 1415

Sna121386		 Lane Bryant - Horrible Customer Service!
4.5 PO Box 31602 Salt Lake City UT 84130 00-1-954-970-2205 http://www.lanebryant.com/custserv/custserv.jsp?areaName=ContactUs&leftNavArea=custServLeftNav

Every time that I enter a Lane Bryant I am never greeted. There is always an employee located in the front of the store to specifically greet customers but they just stare! ...

#271639
Oct 30, 2011
 287

Mmaple		 Lane Bryant sent coupon that didn't work
4.5 PO Box 31602 Salt Lake City UT 84130 00-1-954-970-2205 http://www.lanebryant.com/custserv/custserv.jsp?areaName=ContactUs&leftNavArea=custServLeftNav

I received coupons in the mail last week from Lane Bryant. I wanted to use a $20 off coupon to take advantage of a buy 2 get 2 free bra sale. (I would have been able to purchase 4 ...

#125729
Jun 29, 2008
 360
Reviews 1-4 of 4

Related Information
Customer Service
Sufficient customer service is the life force of the business. You can offer sales and gifts to customers to attract them as many as possible, but unless you can make some of them to come back, your business won't bring you profit for long. And that is the direct job of good customer service. As well as serve them and leave them happy and satisfied enough to send positive feedback and customer reviews about your business among the others, who probably afterwards try your product or service for themselves and in their turn become repeat customers. In any case, customers will judge a company by what it does, not what it says.

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